Telehealth for Otolaryngology

As an Otolaryngologist, .Care will decrease healthcare costs, increase access to care, and improve patient experiences.

The purpose of telehealth is not to eliminate the need for in-person visits; some ENT/otolaryngology conditions require a physical examination and/or endoscopic visualization. But telehealth is an important tool that can act as a virtual extension of your practice to help streamline your business and reduce the number of in-person visits. Telehealth can also decreases wait times for ENT specialty consults and patients experience significant savings due to reduced travel costs.

When it comes to otolaryngology, a study found that 62% of otolaryngology encounters would likely be suitable for telemedicine. Telehealth visits are being utilized to start the conversation about patients’ symptoms and determine next steps which can include prescribing medications if needed.


Traditionally, you are used to addressing your patients’ needs through in-person evaluations and appointments, but this face-to-face interaction is not always necessary to offer your patients adequate treatment. Due to advances in otologic imaging, otolaryngologists can deliver efficient care to their patients over telehealth. 

Some services that can be offered using .Care include (but are not limited to)

  • Patient intake/evaluation/assessment
  • Monitoring of chronic ear diseases and conditions
  • Hearing aid programming/troubleshooting
  • Addressing questions, concerns or follow-up check-ins


Conditions affecting the nose can vary in severity, but you can easily see patients over a secure video call to address any questions or concerns they have.

Some services that can be offered using .Care include (but are not limited to):

  • Patient intake/evaluation/assessment
  • Monitoring of nasal and sinus conditions and diseases
  • Test result review and medication management
  • Addressing questions, concerns or follow-up check-ins


Throat conditions sometimes can’t wait for an in-person appointment and telehealth is proven to improve treatment by decreasing wait times for specialty care. Again, not all appointments have to be in-person.

Some services that can be offered using .Care include (but are not limited to):

  • Pre-screening of tonsillectomy and adenoidectomy
  • Management of chronic speech and swallowing conditions
  • Patient intake/evaluation/assessment
  • Test result review and medication management
  • Monitoring of speech and swallowing disorders
  • Addressing questions, concerns or follow-up check-ins

Telehealth has steadily increased patient access to specialists, and otolaryngology is no exception. There are several additional ways ENT’s can utilize .Care:

  • Medical history review
  • Virtual consults for pre-operative planning for any ENT surgery
  • Head and neck cancer consults
  • Post-op wound checks
  • Laryngology consults
  • Medication management or counseling
  • Ancillary services like speech therapy

With .Care, ENT practices can still produce clinical outcomes. Your practice can be streamlined to be more efficient, when you integrate your EHR/OMS program because patients can then self-schedule and receive automated intake forms. They will also receive automated text messages, email and voice appointment reminders to ensure they attend the appointment. .Care coordinates both in-person and telehealth appointments.

.Care is effective and reliable. Don’t miss out on making your practice more efficient and successful.

Benefits of .Care

You can treat more patients, expand your reach and target more areas.

A study showed about 76% of patients care more about access to healthcare than need for human interactions with their healthcare providers.

Telehealth is not necessarily limiting.

There are several ways you can administer your services over a telehealth video call. For example, hearing aid manufacturers are also transitioning to a more virtual approach, so hearing aid programming can be done remotely through the hearing aid app.

Having a telehealth option available helps patients who have limited mobility or cannot drive.

A lot of older patients must rely on others to get them to appointments. .Care can be set up for them and give them more flexibility.

Ease of use.

.Care allows you to see more patients and process payments ahead of visits securely, ensuring you are paid for services.

People are shown to be receptive to Telehealth.

Telemedicine is changing the way we experience healthcare. A recent study showed that about 74% of patients in the U.S. would use telehealth services.

Less overhead – Efficiency saves money!

.Care has several features, one key feature being EHR/OMS integration so your records will automatically update when a patient makes an appointment, submits a form or reschedules their appointment. They will also receive automated text, email, & voice appointment reminders.

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